Thoughtful services make every home self-test more reassuring.
From health data management and operation guidance to purchasing and after-sales support, Juce provides full-cycle service for all family users.
Health Management
Thoughtful services make every home self-test more reassuring. From health data management and operation guidance to purchasing and after-sales support, Juce provides full-cycle service for all family users.
Report Interpretation
AI-powered report analysis with personalized advice.
Health Trends
Visual health metrics, track family wellness at a glance.
Family Sharing
Share accounts and manage family health data in one place.
Online Support
24/7 service for instant assistance.
Online Medical Consultation
One-on-one support from general practitioners.
Tutorial Videos
Learn in minutes. Complete guides for sampling, testing, APP and family sharing.
Family Sharing Operation Guide
Juce Full Process Operation Guide
Family Sharing Operation Guide
After-sales Service
Full-cycle support for purchase, use and maintenance.
7-Day Return Policy
Return & exchange available for unopened items within 7 days
1-Year Warranty
Free repair for non-man-made faults
Lifetime Support
Permanent consultation & maintenance service
Always here for your health support.
Should you encounter any issues during use, feel free to contact our customer service team anytime. We will serve you wholeheartedly.